We stand by our products 100%, and customer satisfaction is always our goal. With that in mind, this is our return policy:
- Merchandise needs to be returned in the original product packaging (original shipping envelope not necessary).
- Merchandise returned within 30 days of purchase will receive a 100% refund less shipping except in cases where customer has received incorrect or damaged product.
- A 25% restocking fee will be deducted from refund for any merchandise returned after 30 days.
- Adjustable Outserts and Adjustable Static Inserts that have been pre-cut prior to shipping are not returnable.
- Ethics Archery is not responsible for any damage done to arrow shafts during the installation process. We recommend proper dry fitting with EVERY arrow shaft prior to installation due to variances in carbon. We also recommend viewing the Installation Video available on this website.