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USPS CORONAVIRUS UPDATE

USPS® Coronavirus Updates: Expected Delivery Changes

USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts

Apr 17, 2020FAQ

Article Number
000004253
Customer Information

 

I understand some of my mail delivery may be delayed? Why?

Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
 

When will this happen?

This change is effective April 17, 2020.
 

How will this affect delivery of Priority Mail?

Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance.
 

Will this affect delivery of Priority Mail Express®?

Priority Mail Express service, which guarantees overnight service, and one-day service commitments for Priority Mail will not change.
 

Will First-Class Mail be delayed too?

There is no impact to First-Class letters and flats. However, First-Class Package Service® two and three day service commitments will be extended to three and four days respectively.
 

Will this affect delivery of my medicine?

Medication remains a priority in all areas of transportation, processing and delivery.
 

Is mail still being sent to other countries?

Global Express Guaranteed® Services also have been altered. For a full list of international and domestic updates, refer to usps.com.